We realized a little too late that we weren't doing enough to protect our organization.  After a ransomware attack hit our company, BBG came in and helped us investigate what happened and put the pieces back together.  We made sure that, going forward, our company data was backed up, our network was secure and we even went as far as to implement the Enterprise Browser, which turned out to be a huge win in the end!  I'd recommend them to any company looking to tighten up security and ensure their company data is safe!

Although we already had a decent backup solution in place, we didn't realize what we were missing until we switched over to the DRaaS solution.  Backups were super easy to setup and file recovery was even easier.  We even had an incident where a server was infiltrated and infected.  We were able to use the "Operation Toolkit" and bring the server back online as if nothing ever happened.  My only regret is not finding Balance Business Group sooner!

I never realized how insecure a regular web browser is, even some of the one's that claim to be "enterprise browsers", and how much of a risk they are.  That is, until we implemented the Island Enterprise Browser.  The Management Console was a super-streamlined way to manage all aspects of the web browsing experience at our company.  We could control what websites employee's could and couldn't get to and we could even block certain parts of a web page, such as an Account Number or other important, sensitive information.

I had no idea BBG could take my data, clean it up, make sure everything was in line and then use it to find what they call "look-a-like customers".  I was amazed at how easily BBG was able to take our customer contact information and build an online profile of our ideal customer.  Using the criteria defined, they were able to identify specific individuals that were most likely to do business with us.  Now we're directly targeting people through geo-fencing digital ads, to the people we want to.